Documentation
iSMS Bulk SMS End User Guide
Everything you need to go from sign-up to your first campaign — composing messages, uploading contacts from CSV, scheduling sends, reading delivery reports, and sending via the WhatsApp Business API. No software to install; it all runs in your browser.
iSMS is one of Malaysia’s most popular bulk messaging platforms. Send hundreds or thousands of SMS — and WhatsApp Business API messages — to your customers straight from any browser, on desktop, tablet, or phone.
You get CSV Compose, message templates, delivery reports, a send scheduler, and WhatsApp Business API broadcasting, all included. Register your free iSMS account to start sending.
Want the whole guide on one page?Open the complete End User Guide in a single view — then print or save it as a PDF.
Guide contents
Browse all 35 chapters
- 01New User Registration
- 02Log In to iSMS
- 03iSMS Main Member Page
- 04Compose SMS
- 05CSV Compose SMS
- 06How to Compose a CSV File
- 07Create CSV File in Excel
- 08Export Excel to CSV (Windows)
- 09Export Excel to CSV (Mac OS)
- 10Create CSV File in OpenOffice
- 11Export Gmail Contacts to CSV
- 12Convert E+11 to Number in Excel
Need a hand getting set up?
If you’re stuck on registration or your first campaign, our support team is happy to help.
Contact support