Guide customers from their first message to the next action. Our team builds a visual journey connecting WhatsApp messages, business APIs, conditions and AI Reply for registration, enquiries, bookings and support.
Our team designs the steps around your process. A flow can ask a question, check your system, route by result and invite a person into the conversation. This registration example shows the logic.
Illustrative customer-registration journey — message → API verify → branch on result → AI reply or retry.
Mix and match these building blocks to automate any WhatsApp workflow.
Send WhatsApp text, buttons, lists, or media — then pause the flow and wait for the customer's response before continuing to the next node.
Call any external API mid-conversation — verify a user, look up an order, post to your CRM, or fetch live data. Capture the response into variables for use in later steps.
Route the conversation based on user input, API results, or variables. Build success/failure paths, multiple choice branches, and "else" fallbacks — exactly like the canvas above.
Plug in AI to understand free-text messages and generate smart replies. Let the LLM handle open-ended questions, then hand back to your structured flow when needed.
Prepare your WABA number, the questions to ask and the outcomes to support. For live lookups or actions, share your authorised business API details so our team can configure the integration and plan for missing records and failed requests.
The journey begins when someone contacts your WABA number.
An order, registration or other event starts a journey through an integration we build.
Send renewal, appointment or payment reminders on an agreed schedule.
Reuse a common process by passing a customer from one journey to another.
Proactive messages require customer opt-in and WhatsApp-approved templates.
Tell us the messages, decisions and system checks your journey needs.
We scope the steps and integrations, provide a setup quotation, then build the flow.
We test the happy paths, errors, no-replies and agent transfers with you before launch.
We publish on your WABA number. Later changes are prepared as drafts while the live version runs.
Collect details, verify against your system via API, and confirm — all inside WhatsApp.
Check if a user is already registered, returning, or new — and route each case differently.
Customer sends an order number, an HTTP node fetches status, the bot replies instantly.
Route FAQs to an AI node for natural answers, escalate complex cases to a human agent.
Guide users through choices, check availability via API, and confirm the booking.
Chain messages, waits, conditions, and jumps to build any workflow your business needs.
Tell us the journey, your business rules and any systems it should access. Our team designs, builds and tests the flow with you. You approve it before it goes live on your BulkSMS WABA number.
One-time quotation based on steps, API integrations and AI requirements.
Messages sent by the flow are charged at your usual WhatsApp rates. Ask for current Philippine peso pricing.
We prepare updates as drafts and advise if a change needs a new quotation.
Choosing between the two? AI Reply answers FAQs from the knowledge bases you set up in the portal. An Automation Flow handles multi-step processes and live data through integrations our team builds.
Tell us your process and any API connections you need. We will quote, build and test the journey with you.