Integrate SMS API with Salesforce CRM

Salesforce CRM SMS Integration Steps

To integrate the iSMS API with Salesforce CRM, you can follow these steps:

1. Create an Apex class in Salesforce to handle the HTTP requests to the iSMS API. Here's an example of what the class might look like:

Sample Code
public class iSMS {
public static String sendSMS(String un, String pwd, String dstno, String msg, Integer type, String
agreedterm, String sendid) {
HttpRequest req = new HttpRequest();
req.setEndpoint('https://www.isms.com.my/isms_send_all_id.php');
req.setMethod('POST');
req.setBody('un=' + EncodingUtil.urlEncode(un, 'UTF-8') +
'&pwd=' + EncodingUtil.urlEncode(pwd, 'UTF-8') +
'&dstno=' + EncodingUtil.urlEncode(dstno, 'UTF-8') +
'&msg=' + EncodingUtil.urlEncode(msg, 'UTF-8') +
'&type=' + type +
'&agreedterm=' + EncodingUtil.urlEncode(agreedterm, 'UTF-8') +
'&sendid=' + EncodingUtil.urlEncode(sendid, 'UTF-8'));
Http http = new Http();
HttpResponse res = http.send(req);
return res.getBody();
}
}

This class takes the iSMS API parameters as arguments and sends a POST request to the API endpoint. The sendSMS method returns the API response as a string.

2. In your Salesforce CRM, create a custom button or a custom link that calls the sendSMS method with the appropriate parameters. For example, you might create a custom button on the Lead object that sends an SMS to the Lead's phone number.

Sample Code
{!REQUIRESCRIPT("/soap/ajax/43.0/connection.js")}
{!REQUIRESCRIPT("/soap/ajax/43.0/apex.js")}
var result = sforce.apex.execute("iSMS", "sendSMS", { un: "your_username", pwd: "your_password", dstno: "{!Lead.MobilePhone}", msg: "Hello, {!Lead.FirstName}!", type: 1, agreedterm: "YES", sendid: "your_sender_id" });
alert(result);

This JavaScript code calls the sendSMS method in the iSMS class using the Salesforce Apex API. The Lead's phone number is passed as the dstno parameter, and the message body is a simple greeting that includes the Lead's first name. The API response is displayed in an alert message.

3. Add the custom button or link to your Salesforce CRM page layout. When a user clicks the button or link, the iSMS API will be called and an SMS message will be sent to the Lead's phone number.

Note that you'll need to replace your_username, your_password, and your_sender_id with your actual iSMS API credentials. Also, make sure that your Salesforce CRM users have the necessary permissions to execute Apex code and make HTTP requests.